Refund & Returns Policy
Blas Home Remodeling LLC
1. General Policy
Blas Home Remodeling LLC provides custom home improvement services tailored to each client’s property. Because every project is unique, most payments are non‑refundable once work has begun or materials have been purchased. This protects both the client and the company by ensuring project commitments are honored.
2. Deposits & Payments
- All projects require a non‑refundable deposit to secure scheduling and begin procurement.
- Deposits cover administrative time, design prep, and material ordering.
- Progress payments already made for completed work are non‑refundable.
3. Materials & Special Orders
- Materials purchased on behalf of the client—including special orders, custom items, or non‑stock materials—cannot be returned once ordered.
- If a supplier allows returns, any restocking fees or shipping costs are the client’s responsibility.
- Installed materials are not eligible for return or refund.
4. Service Cancellations
- Cancellations before work begins may be eligible for a partial refund minus:
- Time spent on estimates, design, or planning
- Any materials already purchased
- Scheduling and administrative costs
- Cancellations after work begins are not eligible for refunds. The client is responsible for payment for all labor and materials up to the cancellation date.
5. Workmanship Guarantee
- Blas Home Remodeling LLC stands behind its craftsmanship.
- If an issue arises due to workmanship within the warranty period, repairs will be made at no additional cost.
- This guarantee does not cover:
- Damage caused by misuse, neglect, or third parties
- Issues caused by client‑supplied materials
- Natural wear and tear
6. Client‑Supplied Materials
- No refunds or replacements are provided for materials supplied by the client.
- If client‑supplied materials fail, are defective, or cause delays, additional labor or replacement costs are billed to the client.
7. Change Orders
- Any changes requested after the contract is signed require a written change order.
- Payments made toward change orders are non‑refundable once work or material procurement begins.
8. Project Completion
- Final payment is due upon substantial completion of the project.
- Failure to provide access for final walkthrough or punch‑list completion does not delay final payment.
9. How to Request a Review
If you believe a refund or return exception should be considered, contact us within 5 days of the issue:  

Email: [email protected]  

Phone: 302-620-4547 

All requests must include photos, a description of the concern, and the project address.